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User Guide

Account Settings

How to manage your QrioTag profile, security, notifications, billing, and account preferences.

Your account settings let you control everything about your QrioTag experience — from your display name to your notification preferences to your subscription plan. To access settings, click "Settings" in the navigation menu.

Settings Sections

Profile

Update your name, display name, phone, country, city, and avatar.

Security

Change your password and enable two-factor authentication (2FA).

Notifications

Control which events trigger email and push notifications, and set quiet hours.

Billing

View your subscription tier, payment history, and manage your plan.

Language & Timezone

Set your preferred interface language and local timezone.

Profile Settings

The profile section lets you manage your personal information.

To update your profile: edit the fields you want to change, then click "Save Changes."

Your Display Name appears to other users in certain contexts. It is separate from the Owner Name on each tag profile, which you set individually per tag and is what finders see when they scan.

Settings on Mobile

On mobile, the settings tabs switch to a scrollable horizontal tab bar at the top, with each section taking the full width of the screen.

Settings on mobile
Tabs become a horizontal scroll bar on mobile

Dark Mode & Light Mode

QrioTag supports both dark and light themes. The app follows your device's system preference automatically, or you can set it manually.

QrioTag dashboard
QrioTag automatically adapts to your preferred theme — dark and light modes follow your device setting

Security

Changing Your Password

Go to the Security Section

In settings, find the Security section.

Click "Change Password"

Click "Change Password" to expand the password form.

Enter Your Current Password

Type your current password to verify it is really you.

Enter Your New Password

Type your new password. It must meet these requirements:

  • At least 8 characters
  • At least one uppercase letter (A-Z)
  • At least one lowercase letter (a-z)
  • At least one number (0-9)
  • At least one special character

Confirm Your New Password

Type the new password again to confirm.

Click "Update Password"

Click the button to save. A confirmation message will appear.

Enabling Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security. Even if someone knows your password, they cannot log in without your authenticator app.

Go to the Security Section

Find the Two-Factor Authentication area in settings.

Click "Enable 2FA"

Click "Enable Two-Factor Authentication."

Scan the QR Code

Open your authenticator app (Google Authenticator, Authy, Microsoft Authenticator, or 1Password) and scan the QR code shown on screen. If you cannot scan it, choose "Enter manually" in your app and type the text secret shown below the QR code.

Enter the Verification Code

Your authenticator app will display a 6-digit code. Enter it in the "Verification Code" field.

Click "Verify and Enable"

Click to complete setup. You will see a confirmation message.

After enabling 2FA, you will need your authenticator app every time you log in. Keep a backup of the secret key in a safe place — if you lose access to your authenticator app, you may be locked out of your account.

Notification Preferences

Control how and when you receive notifications.

Keep Scan Alerts, Lost/Found, and Messages turned on. These are the notifications that help you recover lost items.

Enabling Push Notifications

Enable Push Notifications

In notification settings, find Push Notifications and click "Enable Push Notifications."

Allow Browser Notifications

Your browser will ask for permission to show notifications. Click "Allow."

Done

A test notification confirms everything is working. Push notifications will now arrive for the types you have enabled.

Push notifications work through your web browser. You need the QrioTag tab open (or the site installed as a PWA) for push notifications to work.

Billing

The billing section shows your subscription and payment information.

Language and Timezone

SettingDescriptionDefault
LanguageThe language for the QrioTag interfaceEnglish (en)
TimezoneYour local timezone (affects notification times and scan timestamps)UTC

Select your preference from the dropdown and click "Save."

Changing your timezone affects how scan times are displayed in your dashboard and notification emails. The underlying scan data is always stored in UTC.

Deleting Your Account

Deleting your account is permanent and irreversible. All tags, profiles, messages, scan history, and orders will be permanently deleted. This action cannot be undone.

Scroll to the Danger Zone

At the very bottom of the settings page, find the "Danger Zone" section.

Click "Delete Account"

Click the red "Delete Account" button.

Confirm by Typing

Type the confirmation phrase shown (such as "DELETE MY ACCOUNT") to confirm the action is intentional.

Enter Your Password

Type your current password for final verification.

Click "Permanently Delete Account"

Click the final confirmation button. Your account and all associated data will be permanently deleted.

After deletion:

  • All your tags are deactivated — scanning them will show nothing
  • All messages, profile data, and scan history are erased
  • Your subscription is cancelled with no further charges
  • Your account cannot be recovered

Before deleting your account, consider transferring your tags to another person if the items they are attached to are still in use.

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Account Settings | QrioTag Docs